Ensuring the performance of a business' IT services requires both proactive and reactive techniques.

Proactively identifying and resolving issues before they impact the business can lead to significant improvements in productivity and less downtime, whether by identifying an over-loaded WAN circuit, or fixing an application slow-down before it impacts users.

Having appropriate proactive and reactive tools ensures that network, system or application problems can be resolved in a timely fashion, reducing any down-time to a minimum.

iSimile's Performance management solutions are from CA (formerly Concord/Aprisma), Lancope and Netcordia.   The complimentary solutions from these vendors provide comprehensive management of the IT infrastructure, both pro-actively, by monitoring key performance metrics in real-time and providing trend analysis for historical data, and reactively, by providing in depth investigation into the network traffic/data and its flows.