iSimile is part of the Teneo group of companies and designs, implements, and supports a range of business focused solutions which include:

• Business service management
• Application performance management
• Network management
• System & application management
• Voice management
• Security risk management
• Event consolidation and correlation
• Security reporting
• Incident resolution management
• Network segmentation & device authentication
• Encryption
• IT security surveillance and packet-level forensics
• Vulnerability management
• Flow analysis
• Change and configuration management
• Compliance management
• IP address management and network service appliances

Ensuring the availability and performance of a business' IT services requires both proactive and reactive techniques.

Proactively identifying and resolving issues before they impact the business can lead to significant improvements in productivity and less downtime, whether by finding and patching systems with security vulnerabilities, or fixing an application slow-down before it impacts users. Having appropriate reactive tools ensures that networks, systems, applications, or security problems can be resolved in a timely fashion, reducing any down-time to a minimum.

iSimile's solutions are based on best-of-breed products from Apani, BlueCat Networks, CA, Lancope, McAfee, nCircle, Netcordia, and netForensics, and are implemented to meet the challenges of maintaining business continuity and providing the productivity, performance and protection that large organisations require from their IT investments and resources.

iSimile offers a full range of professional services in support of its product portfolio. Assessment, installation and customisation are provided to ensure ease of implementation and a number of comprehensive training courses are available designed to meet the needs of both administrators and analysts.

Following installation and training, iSimile provides a full support and maintenance service including 24 x 7 coverage. Reporting of problems is either by e-mail, telephone or via iSimile's website and all tickets are managed using modern support and maintenance systems with fully automated escalation procedures.